FAQs

Delivery & Shipping

  1. Where do we deliver to?

Delivery Times and Costs

  1. How long does each delivery take?
  1. How much does it cost to deliver?

Please allow extra time for your order to be processed during public holidays and busy periods. 

Oversized & Overweight Items

Customer Care

Payment

  1. What payment methods do we accept?

Order Confirmation

Shipping Confirmation

Price Changes & Stock Availability

(Prices are subject to change without prior notice.)

Refunds & Returns

All refunds will be credited to your original form of payment. If you purchased your order by credit card, please allow up to 3-4 weeks for the refund to process. The refund will appear on your next statement after your bank processes the refund.

  1. There is something wrong with my order, what should I do?
  1. Are any of your items incorrect, missing, or defective?
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